Terms and Conditions

Effective Date: March 1st

Welcome to Shubhvite, operated by Nagothu Digital Services Private Limited ("Company"). By using our platform, you agree to these Terms and Conditions ("Terms"). If you do not agree with these Terms, please discontinue using the app.

1. Scope of Services

1.1 Shubhvite enables users to create and send video invitations via SMS, WhatsApp, and email.

1.2 You confirm you have the legal right to contact recipients and will not misuse the service.

2. User Registration and Account

2.1 Registration requires accurate user details including full name, email, mobile number, and a password (kept confidential).

2.2 You are responsible for account security and activity.

2.3 We may terminate accounts for false information or misuse.

3. Data Collection, Use, and Retention

3.1 Data Collected:

3.2 Purpose: Personalization, delivery, analytics

3.3 Retention: As long as account is active or legally required

3.4 Marketing: With consent; opt-out available anytime

4. Data Storage and Security

4.1 Data is securely stored in India per localization rules.

4.2 We follow IT Act, 2000 and SPDI rules for security.

4.3 User Rights:

4.4 Data Usage:

By using Shubhvite, you agree that we may send you invitations or promotional updates for events through our platform. These may include invitations from brands, businesses, or other event hosts.

We will never give your contact details to them directly. They only reach you through Shubhvite. If you decide to respond to an event or share your details, that is your choice, and the company’s own policy will then apply.

5. Third-Party Services

5.1 We use third-party platforms (e.g., WhatsApp, email) for delivery.

5.2 We are not liable for third-party service failures.

6. Payment Terms

6.1 Some features are paid (e.g., premium templates).

6.2 All payments are handled by Razorpay.

6.3 Payments are non-refundable unless stated otherwise.

6.4 Users must provide correct payment details.

7. Cancellation & Refund Policy

7.1 Cancellations allowed within 9–15 days if no invites are sent.

7.2 Sent invites are non-refundable.

7.3 No refunds for used/partially used services.

7.4 Valid technical issues must be reported within 15 days.

7.5 Approved refunds via Razorpay within 9–15 working days.

7.6 Contact us before chargebacks; we reserve right to submit proof to Razorpay.

8. Intellectual Property

8.1 All content and features are owned by Nagothu Digital Services Pvt. Ltd.

8.2 Users retain rights to uploads but grant us a limited license for service use.

9. Prohibited Activities

10. Limitation of Liability

10.1 Service is provided "as-is" with no guarantee of uptime.

10.2 We are not liable for misuse or third-party failures.

11. Governing Law and Dispute Resolution

11.1 Governed by Indian law including the IT Act, 2000.

11.2 Disputes resolved via arbitration under the Arbitration and Conciliation Act, 1996 in [Insert Location].

12. Amendments to Terms

12.1 We may update Terms and notify users by email or app. Continued use implies acceptance.

13. Termination of Service

13.1 We may suspend/terminate accounts for violations.

13.2 Data will be deleted except where legally required.

14. Contact Information

Email: [email protected]

Legal Entity: Nagothu Digital Services Private Limited

Address: Plot No 11, Vidyuth Colony, Nalgonda, Telangana – 508001, India